AI FOR · CLINICS & PRACTICES
Your practice answers, books and reminds, even when nobody picks up the phone
Every missed call is a patient booking somewhere else. An agent answers on WhatsApp and the phone at any hour, in the tone of your front desk, books the slot, confirms it the day before and reschedules when life happens. Your team takes care of the people already in the waiting room.
Free diagnosis · 30 min · no strings attached
Where the hours go today
- Calls and WhatsApp messages go unanswered during consultations, after 7pm and on weekends
- No-shows eat 15 to 25% of the agenda because nobody has time to confirm every appointment
- The same twenty questions (prices, hours, insurance, location, prep) interrupt the front desk all day
What we build for clinics & practices
- Chat-a-Cita™ on WhatsApp: conversations that end in a booked, confirmed appointment in your calendar or practice software
- Voice receptionist for the phone line: answers, books, takes messages and routes urgent calls to a human
- Reminder and follow-up automation: confirmations, prep instructions, post-visit check-ins and reactivation of patients who have not returned
The agents behind it: Customer Service · Sales
A week with Be Genius
Tuesday, 9:40pm: a new patient writes "do you do teeth whitening, how much?" The agent answers with your prices, offers Thursday at 11 or Friday at 4, books Thursday and sends the location. Wednesday: it confirms every Thursday appointment; two patients reschedule from the same chat, and the freed slots go to the waiting list. Thursday morning your receptionist opens a full agenda and one message that needs her: a patient asking about a post-surgery symptom, already escalated with the thread attached.
What it needs to start
- Your WhatsApp Business number and, if you want calls covered, your phone line
- Your agenda (Google Calendar, a practice system or even the notebook, we digitize it)
- Prices, hours, FAQs and the rule for what must always reach a human
First agent live in 14 days, narrow role first, more autonomy as it earns trust. It starts with a free 30-minute diagnosis.
Frequently asked questions
Can it handle medical questions?
It answers logistics (hours, prices, prep, location, insurance) and recognizes clinical questions, which it never improvises on: it escalates them to your team with the whole conversation. You define that line and we build it in.
We use a specific practice management system. Will it connect?
Usually yes. We book directly into Google Calendar, Doctoralia-style agendas or your own system via its API or export. If nothing connects, we start with a shared calendar on day one and integrate later.