AI FOR · RESTAURANTS & CAFÉS
Orders, reservations and complaints resolved on WhatsApp, without pulling anyone off the floor
Friday at 8pm nobody in your restaurant should be answering "do you have a table for six?" on a phone. An agent takes reservations, confirms them, takes pickup and delivery orders straight from your menu, answers the daily hours-and-parking questions and handles the unhappy customer with more patience than a rushed host ever could.
Free diagnosis · 30 min · no strings attached
Where the hours go today
- WhatsApp and phone light up exactly when the floor is busiest, so messages go unanswered
- Reservations taken by hand mean double bookings, no confirmations and no-shows on the best nights
- A bad review often starts as a complaint nobody answered in time
What we build for restaurants & cafés
- Reservations and pickup/delivery orders on WhatsApp, synced to your booking tool or POS where possible
- Support agent for menu, hours, parking, events and complaints, with a manager alert for anything sensitive
- Automations: confirmations, reminders, post-visit review requests and reactivation campaigns for regulars
The agents behind it: Customer Service · Sales · Operations
A week with Be Genius
Friday, 7:50pm: three families ask for a table. The agent books two for 9pm, offers the third 9:30 and sends the location. A customer wants two orders for pickup; the agent takes them from tonight's menu, confirms allergies and the pickup time, and the ticket prints in the kitchen. At 10pm someone writes furious about a cold dish; the agent apologizes, offers a gesture within the rule you set, and alerts the manager with the thread. Your host never looked at the phone.
What it needs to start
- Your WhatsApp Business number and your current menu (a PDF is fine)
- Your reservation rules: capacity, turns, deposits, what to do with large groups
- How you want complaints handled and who gets alerted
First agent live in 14 days, narrow role first, more autonomy as it earns trust. It starts with a free 30-minute diagnosis.
Frequently asked questions
Our menu changes every week. Is that a problem?
No. You send the new menu (a photo or PDF works) and the agent reads it; or we connect it to the tool where you already edit it so it updates itself.
Can it take payments?
Yes, through payment links (Stripe, Mercado Pago, Clip) for deposits on large reservations or prepaid pickup orders, so no-shows stop costing you the table.