AI FOR · RETAIL & E-COMMERCE
Sell on WhatsApp, with a cart or without one
In Mexico the sale closes on WhatsApp, not in a checkout. An agent answers "do you have it in blue, what size, how much is shipping?" in seconds, recommends from your catalog, sends a payment link and confirms the order. After that, it answers "where is my package?" so your team can stop being a tracking page.
Free diagnosis · 30 min · no strings attached
Where the hours go today
- Product questions on WhatsApp and Instagram pile up and customers buy where they got an answer first
- "Where is my order?" is half of your support volume and all of it is copy-pasting a tracking number
- Abandoned carts and quotes never get a follow-up because there is nobody to send it
What we build for retail & e-commerce
- WhatsApp sales agent connected to your catalog and payments: recommends, closes, collects, without forcing a cart
- Support agent for tracking, returns and exchanges, with carrier and store integrations
- Store or landing page designed to funnel every visit into WhatsApp (the Puffsy model), or a full e-commerce if you sell with a cart
The agents behind it: Sales · Customer Service · Finance
A week with Be Genius
A customer sees your ad on Instagram and writes on WhatsApp at 11pm. The agent shows the two products that match, confirms size and color, applies the shipping rule and sends a payment link. Paid, order created, confirmation sent. Three days later they ask where it is: the agent answers with the carrier status and offers to notify at delivery. Two weeks later: "how are you liking it? this pairs well with it". Your team sold in their sleep.
What it needs to start
- Your catalog (Shopify, WooCommerce, Tiendanube, a spreadsheet) and your payment provider
- Your WhatsApp Business and Instagram accounts
- Shipping, return and discount rules the agent may apply on its own
First agent live in 14 days, narrow role first, more autonomy as it earns trust. It starts with a free 30-minute diagnosis.
See it live
CASE STUDY · D2C FRAGRANCE, MEXICO Puffsy Mexico's first pocket cologne: a brand, a store and a no-cart WhatsApp sales funnel, built to sell in two seconds.Frequently asked questions
We already have a Shopify store. Do we need to change it?
No. The agent connects to it: reads inventory, creates orders and pulls tracking. The store stays; WhatsApp becomes the channel where most of it actually closes.
Can it handle promotions and stock changes?
Yes. It reads live stock so it never sells what you don't have, and applies the promotions you define, with limits, so a discount never gets invented.