AI FOR · DISTRIBUTORS & LOGISTICS
Orders, tracking and invoices that process themselves
Your customers already send orders on WhatsApp, as voice notes, photos of a list, "the usual". An agent turns them into clean orders in your system, confirms stock and delivery date, answers "where is my truck?" without anyone opening a spreadsheet, and reads the supplier invoices that pile up in the inbox. Your team handles exceptions, not typing.
Free diagnosis · 30 min · no strings attached
Where the hours go today
- Orders arrive as voice notes and photos and get retyped by hand, with errors, into the ERP
- "Where is my order?" and "send me the invoice again" consume the sales desk all day
- Supplier invoices and delivery receipts are matched manually, late, and collections slip
What we build for distributors & logistics
- B2B order agent on WhatsApp: voice notes, photos and text become orders in your ERP, with price lists per client
- Tracking and support agent connected to your routes and delivery data
- Document automation for supplier invoices, delivery receipts and collections, with exceptions routed to your team
The agents behind it: Operations · Sales · Finance
A week with Be Genius
Monday, 6:30am: a client sends a voice note with the week's order. The agent transcribes it, matches it to the catalog, confirms stock, quotes with the client's price list and creates the order in your system before the sales desk arrives. At 10am, 14 clients ask about their deliveries; each gets the route status in seconds. In the afternoon, 30 supplier invoices are read, matched to purchase orders and filed; three mismatches wait for a human, with the difference highlighted.
What it needs to start
- Your WhatsApp Business and the system where orders live today (ERP, spreadsheet, whatever it is)
- Catalog and price lists per client, plus delivery zones and days
- Samples of the documents you process and the rules for what needs approval
First agent live in 14 days, narrow role first, more autonomy as it earns trust. It starts with a free 30-minute diagnosis.
Frequently asked questions
Our ERP is old and has no API. Can this still work?
Usually yes: we work through exports, imports, a database connection or, as a last resort, a robotic layer that types into it the way a person would. Many clients later ask us to build the system they own, with the agents inside.
What if the agent misreads an order?
It confirms every order back to the client before creating it, and anything below its confidence threshold waits for a human. You see every decision in the log, and accuracy improves with each correction.